Symptom
- You haven cancelled you 3PL stock transfer outbound delivery.
- You see there are 2 payloads send to your warehouse provider when the cancellation is triggered.
- Once message has the same IDN information and the second message has cancellation information.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Third-Party Logistics work center.
- Navigate to the 3PL Inbound view and choose the Inbound Delivery Notifications sub-view
- Search for the relevant delivery notification, select it and choose the Edit button.
- Navigate to the document flow tab and in extended view you can see there are two DDAN messages send at the same time.
- Once with cancellation and one without cancellation.
The business user wants to understand why two messages were send.
Cause
- First payload is triggered when the reference outbound delivery is Undo Released.
- Second payload is triggered when the cancellation of outbound delivery is Cancelled.
Resolution
- The mentioned behavior is not a bug, the behavior occurs as explained above.
See Also
duplicate IDN messages in 3PL
Keywords
KBA , AP-ODP-OD , Outbound Delivery , AP-IDP-IDR , Inbound Delivery Request , Problem
Product
SAP Business ByDesign all versions