Symptom
- SAC Story is based on DS Graphical view -> failing with memory issue
- The Graphical View refers to another view where DAC is applied and therefore persistency is not possible
"The query was stopped before it finished because the server was unable to complete the request. Please try filtering your data, or contacting your administrator."
Caught exception : exception 70000004: cannot allocate enough memory: [9] Memory allocation failed;exception 1000002: Allocation failed ; \$failure_type\$=GLOBAL_ALLOCATION_LIMIT; \$failure_flag\$=; \$size\$=528025856; \$name\$=Results; \$type\$=pool; \$inuse_count\$=17535482; \$allocated_size\$=106404757600; \$alignment\$=8
,Exception in executor plan262491@d50603cb-bfd7-4c8e-b17d-804ed05772b0:30040 while executing pop 28
Environment
Reproducing the Issue
- access SAC tenant;
- open a story based in a Live Connection to a Datasphere model;
- <<ISSUE>> "The query was stopped before it finished because the server was unable to complete the request. Please try filtering your data, or contacting your administrator."
- from Network trace an OOM error message:
Caught exception : exception 70000004: cannot allocate enough memory: [9] Memory allocation failed;exception 1000002: Allocation failed ; \$failure_type\$=GLOBAL_ALLOCATION_LIMIT; \$failure_flag\$=; \$size\$=528025856; \$name\$=Results; \$type\$=pool; \$inuse_count\$=17535482; \$allocated_size\$=106404757600; \$alignment\$=8
,Exception in executor plan262491@d50603cb-bfd7-4c8e-b17d-804ed05772b0:30040 while executing pop 28
Cause
This issue is currently under investigation by development.
Resolution
This issue is currently under investigation by development.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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