SAP Knowledge Base Article - Public

3515916 - Delegates are not receiving Overdue Training Email Notifications from Users

Symptom

When a delegate is assigned to a manager, the delegate is not receiving email notifications of the subordinates overdue training email notifications.

Environment

SAP SuccessFactors Learning 

Cause

As per the current system design Learning does not send overdue notifications to Delegates

Resolution

You can submit an enhancement request as per the KBA: 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products to get this functionality implemented in a future release

See Also

2398022 - How to enable delegate functionality in Learning?

Keywords

delegates, email notifications, overdue training, manager, behavior, user, subordinate , KBA , LOD-SF-LMS-NOT , Notifications , Product Enhancement

Product

SAP SuccessFactors Learning all versions