SAP Knowledge Base Article - Public

3515918 - Manager / Recruiter not being able to see the candidates in the E-verify Correct Data queue in the Onboarding Dashboard - Onboarding 1.0

Symptom

The Manager / Recruiter is not being able to see the candidates in the E-verify Correct Data queue.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Proxy as the Hiring Manager / Recruiter
  2. Go to Onboarding 1.0 Dashboard
  3. Click on the E-Verify Correct Data queue
  4. The candidate is not appearing as expected in the queue.

Cause

Missing permissions.

Resolution

  1. Go to Onboarding > Security > Groups
  2. Select the Group
  3. Click on the Group Name
  4. Click on Assign Button
  5. Once in the permissions of this group hover over Select process.
  6. Click on E-verify Correct Data
  7. Once selected you can determine if the user has the permissions for the E-Verify Correct Data Activity Steps permissions. If there are no check marks in the checkboxes. This indicates that the users do not have these permissions, with that you can decide if you want to give the necessary group permissions by checking the empty checkboxes.
  8. Assign the permissions for E-verify Data WQ Monitoring Step Permissions
  9. Assign the permissions for View Activity Documents
  10. Apply changes and Submit

See Also

KBA: 2082750 - What are Roles for Groups and Group Permissions under the Security tab - Onboarding 1.0

Keywords

E-verify, Correct, Data, process, Work Queue, dashboard, permission, activity, Recruiter, Hiring Manager, onboarding, OBD , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , LOD-SF-OBD-EVF , e-Verify , Problem

Product

SAP SuccessFactors Onboarding all versions