Symptom
The Manager / Recruiter is not being able to see the candidates in the E-verify Correct Data queue.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Proxy as the Hiring Manager / Recruiter
- Go to Onboarding 1.0 Dashboard
- Click on the E-Verify Correct Data queue
- The candidate is not appearing as expected in the queue.
Cause
Missing permissions.
Resolution
- Go to Onboarding > Security > Groups
- Select the Group
- Click on the Group Name
- Click on Assign Button
- Once in the permissions of this group hover over Select process.
- Click on E-verify Correct Data
- Once selected you can determine if the user has the permissions for the E-Verify Correct Data Activity Steps permissions. If there are no check marks in the checkboxes. This indicates that the users do not have these permissions, with that you can decide if you want to give the necessary group permissions by checking the empty checkboxes.
- Assign the permissions for E-verify Data WQ Monitoring Step Permissions
- Assign the permissions for View Activity Documents
- Apply changes and Submit
See Also
KBA: 2082750 - What are Roles for Groups and Group Permissions under the Security tab - Onboarding 1.0
Keywords
E-verify, Correct, Data, process, Work Queue, dashboard, permission, activity, Recruiter, Hiring Manager, onboarding, OBD , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , LOD-SF-OBD-EVF , e-Verify , Problem