Symptom
When trying to sync LeanIX with SPM the following error is thrown:
Error
Could not retrieve input source fields from SAP Signavio.
Please check your SAP Signavio settings and credentials.
Cause
The browser developer tools displays an error with this response:
{
"message": "Invalid configuration",
"errors": [
"Sync must be timer based, when top-down mode is active."
]
}
Resolution
Setting the LeanIX config variable timerBasedSync to true resolves this error.
Example:
"name": "first configuration",
"active": false,
"maximumDeletionRatio": 50,
"glossaryFetchTimeoutSeconds": 60,
"timerBasedSync": true,
"syncMode": "CONSERVATIVE_SYNC",
"processFactSheetType": "Process",
"leanixConfig": {
"workspaceId": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
"targetSystem": "https://<xyz>.leanix.net",
"userId": null },
Keywords
KBA , BPI-SIG-CA-INT , Import / Export for SAP Signavio , Problem