Symptom
- Background Job shows 'Failed' Status.
- Background job Error message: Could not create folder "sftp://***/assets/toc" because it already exists and is a file. Please check your settings.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Go to Content
- Import Content
- Proceed through the tool and Schedule Job
- An error will be seen directly after the job runs or in the Background Jobs tool.
Cause
The "toc" folder that shows in the error is a reserved entity in Linux and stands for Table of Contents which is causing the error
Resolution
You will need to rename the folder to make the import to work. Please work with Content Developer to update the changes on the content file.
See Also
Keywords
lms, learning, iContent, content, upload, course, sf, SuccessFactors, could, not, write, SFTP, scheduled, job, failed, failure, fail, ContentDeploymentException, ContentDeploymentLocationBackgroundJob, FileSystemException, tool, unable, deploy, zip, file, import, toc , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , Learning Management System , Problem