SAP Knowledge Base Article - Public

3516025 - Error "DataSource.Error: We couldn't parse OData response result. Error: ' ' hexadecimal value 0x0B" Occurs While Extracting Data Using oDataFeed To Excel

Symptom

Error  "DataSource.Error: We couldn't parse OData response result. Error: ' ' hexadecimal value 0x0B" Occurs while extracting Data via oDataFeed into Microsoft excel.

Environment

Source: portal
Type: Productive System/Test System.
Product version: SAP Cloud for Customer core applications 2408
System managed by: SAP Cloud Tenant
Sold product: CUSTOMER ONDEMAND

Reproducing the Issue

1. Go to MS Excel in local m/c .
2. Go to Data Tab
3. Get Data --> From Other Sources --> From OData Feed
4. Fill in relevant login details
5. Enter OData URL - as sample below.
6. You might get an error - "DataSource.Error: We couldn't parse OData response result. Error: '' hexadecimal value 0x0B is an invalid character." 

Cause

This is currently out of scope of SAP .

Resolution

When the OData call works just fine within an SAP product (oData Service products) as well as outside an SAP product (such as API tools, browser tab etc) the issue is no longer from the oData framework side.

The issue specifically happens at the Microsoft Excel software end, which does not lie in the scope of SAP and it is recommended that you raise a ticket to Microsoft to address the same.

See Also

https://support.wdf.sap.corp/sap/support/message/002075129400006118492021

Keywords

DataSource.Error: ,MS Excel, From OData Feed, hexadecimal value.  , KBA , LOD-CRM-INT-API , OData API (C4C Only) , How To

Product

SAP Cloud for Customer core applications 2408