SAP Knowledge Base Article - Public

3516028 - Receiving error message "Conditions cannot be created in distribution channel XX" or "Conditions cannot be created in division XX"

Symptom

Receive error message when maintaining condition records for free goods, material determination, or material listing and exclusion: "Conditions cannot be created in distribution channel XX" or "Conditions cannot be created in division XX".

Environment

SAP S/4HANA Cloud Public Edition

Cause

When maintaining condition records for free goods, material determination, or material listing and exclusion, if common distribution channels or common divisions have been defined for sales areas being used, the validation is performed based on the combination of "sales organization + reference distribution channel/division" that are maintained in the configuration activities "Define Common Distribution Channels" (ID: 102180) and/or "Define Common Divisions" (ID: 102181).

Note: It is "Reference distrib.channel for cust.and material masters" and "Reference division for customers" that are used for this validation, instead of "Reference distribution channel for conditions" and "Reference division for conditions".

Below are examples of using valid combination of "sales organization + reference distribution channel" & "sales organization + reference division":

Image 1 - Valid combination of "sales organization + reference distribution channel": 1210 + 10

Image 2 - Valid combination of "sales organization + reference division": 1210 + 00

Image 3 - Valid sales area: 1210/10/00

Image 4 - Invalid sales area: 1210/40/00

Image 5 - Invalid sales area: 1210/10/02

Resolution

Use "Reference distrib.channel for cust.and material masters" and "Reference division for customers" when maintaining condition records for free goods, material determination, or material listing and exclusion.

Keywords

Error, Condition record, Free goods, Material determination, Material listing and exclusion, Distribution channel, Division, Sales organization, Reference, Define Common Distribution Channels, 102180, Define Common Divisions, 102181, Reference distrib.channel for cust.and material masters, Reference division for customers, Reference distribution channel for conditions, Reference division for conditions , KBA , SD-MD-MM-2CL , Material Maintenance (Public Cloud) , SD-BF-FG-2CL , Free Goods (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions