SAP Knowledge Base Article - Public

3516135 - Approver remains original user even though auto delegation is enabled in Manage Data

Symptom

Auto Delegate Config is created for user A, and the delegatee is user B. When the workflow is initiated, and user A is a step approver in this workflow, it still shows user A in "Workflow Participants".

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central

  • Workflow

Resolution

It is an expected behavior. When the workflow goes to the relevant step, auto-delegation will set the delegatee as the new approver.

Keywords

delegator, delegatee, auto delegation, auto-delegation, delegate, Workflow Participants, details page , KBA , LOD-SF-EC-WFL-DEL , Workflow Delegation , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions

Attachments

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