3516201 - SAC Popup gets aligned to left and do not show any data within unified story in SAP Analytics Cloud (SAC).

• Pop up window gets aligned to left side of the screen and does not fetch any data.
• Blank green screen appears after opening the pop up.

SAP Analytics Cloud Version 2.0

Datasource: Live BW.

1. Log in to SAC.
2. Open the story.
3. Switch to affected page.
4. Click on the button to open the pop up.
5. Filter funnel icon appears.
6. Click on the filter option.

Notice that pop up prompt appears but its not aligned to center, the pop up is aligned to left and it does not show any tabular data.

• Content size of a Popup is fixed(1200x600px in this case, set in styling panel in edit mode), so, if the Popup window size is smaller than 1200x600px, the scrollbar appears, even most space of its content is empty.
• The size of table is set to 100%x100%, this makes the table take all space of the popup content(1200x600px) not the popup windows size.
  Therefore it shows 2 layer of scrollbar in your story.

Since Popup content size is fixed its recommended to adjust popup content size to a smaller value to fit for laptop.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
  • https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
  • https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or visit the solution finder today!

SAC, story2.0, pop up, alignment. Unified story. , KBA , LOD-ANA-UNS-DSG , Unified Story Designer Issues , Problem