SAP Knowledge Base Article - Public

3516307 - Error "Your entry is too long. Do not enter more than 35 character(s)." when updating Channel ID

Symptom

When updating the Channel ID the error "Your entry is too long. Do not enter more than 35 character(s)." is observed.

Environment

SAP Cloud for Customer Core Application

Reproducing the Issue

  1. Go to Administrator
  2. Go to Service and Social
  3. Go to E-Mail Addresses
  4. Choose New
  5. Update all Mandatory information including Channel ID
  6. Save and Close once configured
  7. Error: ""Your entry is too long. Do not enter more than 35 character(s). " observed 

Cause

Channel ID entry has exceeded more than 35 Characters

Resolution

Standard behavior.  The Channel ID field is designed to accept a maximum of 35 Characters

Keywords

Channel, Entry, Field, field,  , KBA , LOD-CRM-SC-EML , Email , Problem

Product

SAP Cloud for Customer core applications 2408