Symptom
The background color is not displaying, and the number formatting changes when switching between views. These issues occur both in view mode and when the story is opened via a hyperlink.
Environment
SAP Analytics Cloud
Reproducing the Issue
- Open a story from folder.
- Story is working fine.
- Click with the right button on the tab, and click on "Duplicate" the tab on the browser.
- Story opens in LiteViewer.
Cause
This is expected behavior
Resolution
This is expected behavior. Whenever you open a story through file navigation panel it will always open in Story 2.0 viewer but the momeent you open the same story in a new tab, it will open up in LWV
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, LWV, LiteViewer, ODE
Product
SAP Analytics Cloud all versions