SAP Knowledge Base Article - Public

3516706 - Prospect Blocking Property is Missing in Communication Configuration

Symptom

The newly introduced property to block the prospects is missing in the communication configuration "Integrate Master Data with SAP S/4HANA" or "Integrate Master Data with SAP ERP"

Environment

SAP Sales & Service Cloud v2 Integration with SAP S4HANA

SAP Sales & Service Cloud v2 Integration with SAP ERP

Reproducing the Issue

  1. Go to Settings
  2. Go to Integration >> Communication Configurations
  3. Open the existing communication configuration for Master Data replication to SAP S4HANA or SAP ERP
  4. Newly added Properties tab is available but its empty and the property to block prospects is missing

Resolution

  1. If you have copied earlier the template “Integrate Master Data with SAP S/4HANA” or “Integrate Master Data with SAP ERP”, then the property "Do you want to Block the Prospects" won’t be available automatically in your copied communication configuration.
  2. You have to delete the outbound configuration “Replicate Business Partner to SAP S/4HANA” or “Replicate Business Partner to SAP ERP” from your copied communication configuration and re-add it again.
  3. Then the property "Do you want to Block the Prospects" will be visible.
  4. Enable it using the toggle button - then the prospect blocking becomes active.

Keywords

"Prospect Blocking" ; "Sales & Service Cloud v2" ; "Block prospects replication" ; "Prospects replication" , KBA , CEC-CRM-DC , Data Connector for SAP Sales/Service Cloud , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0