3516848 - Benefit disappears after adding in Configure Benefit Enrollment Process

After adding a Benefit under Benefit Selection and Grouping > Benefit Group Style=Linear > Details section in Manage Data for Configure Benefit Enrollment Process and saving it, the newly added benefit disappears from the details section.

SAP SuccessFactors Employee Central - Global Benefits

1. Navigate to Manage Data.
2. Select Configure Benefit Enrollment Process.
3. Take Action - Make Correction in the existing record (in this case, 1/1/1900)
4. Under Benefits Selection and Grouping
5. Add the Benefit (for e.g., Pension Plan) under Linear > Details section.
6. Save the changes.
7. Check Details to find the newly added benefit has disappeared.
8. Insert a new record with the effective start date of the Benefit (1/1/1970 in this case) and you will see the newly added benefits showing under Linear: Details section.

The issue is caused by a mismatch between the effective start date of the Benefit configured (i.e., 1/1/1970 in this instance) and the effective date in Configure Benefit Enrollment Process (1/1/1900). 

• As per MDF behavior, it is expected that the system lists all the benefits as of today, even if the effective start date of the Benefit configured is after the effective date in Configure Benefit Enrollment Process.
• Engineering team has confirmed that there is no change planned to this behavior. 
• To resolve this issue, insert a new record matching the Benefits effective date (in this case 1/1/1970) in Configure Benefit Enrollment Process and add the benefits under Linear: Details section.

Setting Up the Latest Benefits Enrollment Experience

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