Symptom
It is needed to adapt the Opportunity Guided Selling. For example, it is desired to hide the 'Create Sales Quote' option inside that screen.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Sales > Opportunities;
- Open the desired Opportunity ID;
- Click on Guided Selling at the right top;
- Click on Create button;
- It is needed to adapt the Guided Selling screen.
Cause
It is currently not possible to hide / edit any field in an add-on screen (such as Guided Selling) via Adaptation Mode, as per standard design.
Resolution
This is the expected system behavior.
However, please check with the Implementation Partner to create a PDI solution that hides this option, or to make any other wanted change. For that, the KBA below can be used as reference:
Keywords
add-in, addin, addon, modify, modified , KBA , LOD-CRM-OPP , Opportunity Management , LOD-CRM-SBS-360 , Customer 360 Profile , Problem