SAP Knowledge Base Article - Public

3516962 - Continuous Performance Removed Inactive User's Name from Comments Section

Symptom

When viewing activities within Continuous Performance, comments are shown from inactive users but their names have been removed.

Environment

SAP SuccessFactors Continuous Performance Management

Reproducing the Issue

  1. Log in to SuccessFactors
  2. Navigate to the module picker > Continuous Performance
  3. Select a user
  4. Select View Meeting
  5. Select Meeting History > select a date
  6. Click on an activity
  7. Observe that comments are displayed from inactive users but the names are no longer available

Cause

Missing Include Inactive Employees in the search permission

Resolution

To display the name of inactive users, enable the Include Inactive Employees in the search permission. You can review the steps in Using Role-Based Permissions - Updating a Permission Role to add the permission to a user's role.

See Also

Keywords

SAP Success Factors, Performance & Goals, Continuous Performance Management, Inactive users, Comments Section, Permission, Include Inactive Employees in Search, activities, KM-19731 , KBA , LOD-SF-CPM-ACT , Activities , Problem

Product

SAP SuccessFactors Performance & Goals all versions