Symptom
When viewing activities within Continuous Performance, comments are shown from inactive users but their names have been removed.
Environment
SAP SuccessFactors Continuous Performance Management
Reproducing the Issue
- Log in to SuccessFactors
- Navigate to the module picker > Continuous Performance
- Select a user
- Select View Meeting
- Select Meeting History > select a date
- Click on an activity
- Observe that comments are displayed from inactive users but the names are no longer available
Cause
Missing Include Inactive Employees in the search permission
Resolution
To display the name of inactive users, enable the Include Inactive Employees in the search permission. You can review the steps in Using Role-Based Permissions - Updating a Permission Role to add the permission to a user's role.
See Also
Keywords
SAP Success Factors, Performance & Goals, Continuous Performance Management, Inactive users, Comments Section, Permission, Include Inactive Employees in Search, activities, KM-19731 , KBA , LOD-SF-CPM-ACT , Activities , Problem