SAP Knowledge Base Article - Preview

3516989 - Resolve Backoffice partial displayed issue by cache control

Symptom

Some users are seeing blank screen while accessing Backoffice after patch upgrade has been done as it displayed in the follow screenshot:

***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.***


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Environment

SAP Commcece Cloud

Product

SAP Commerce Cloud 2211

Keywords

Backoffice, blank page , KBA , CEC-SCC-CLA-ENV-EMG , Environment Management , CEC-SCC-CDM-BO , Backoffice & Product Content Management , Problem

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