3517002 - Mandatory fields become blank in Manage Pending Hires - Onboarding

• Mandatory fields (e.g. First name, Last name, Event Reason) display as blank in Manage Pending Hires.
• If check in Onboarding dashboard > Action > New Hire Data page, the fields are also empty.
• If try to fill in empty fields in Manage Pending Hires and submit, will see application error.

SAP SuccessFactors Onboarding

1. Complete onboarding process with all values maintained > candidate flows into Manage Pending Hires
2. Open candidate task in Manage Pending Hires
3. See mandatory fields (e.g. First name, Last name, Event reason) empty
4. Go to Onboarding dashboard > open candidate page > Action > New Hire Data
5. See above fields also empty
6. Go back to Manage Pending Hires > fill in empty fields for candidate > submit > see application error

Mismatch between the ONB target date and the EC Job Information start date.

Steps to check:

[1] ONB target date:

1. Go to Onboarding dashboard > open candidate page > copy the ONB process id (last part of page URL)
2. Go to Manage Data > Process > search candidate's ONB process id / user id
3. Check "Target Date" value

[2] EC Job Information start date:

1. Go to Data Inspector > Table_EMP_JOB_INFO_T
2. Filter with user id
3. Check "Effective Start Date" value

Update ONB target date to match the EC Job Information start date.

Steps:

1. Go to Manage Data > Process > search candidate's ONB process id / user id
2. Click on Take Action > Make Correction
3. Update the "Target Date" value > save
4. Go to Manage Pending Hires > proceed further to submit and hire the candidate

2934829 - How to Change New Hire Start Date in Onboarding - Onboarding - SAP for Me

SAP, SuccessFactors, Onboarding, Manage Pending Hires, target date, start date, mandatory field, wipe out, First Name, Last Name, Event Reason, mismatch, application error , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem