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3517011 - Error 3478 from failed recovery followed by signal 11 in dol_deldrow() - SAP ASE

Symptom

  • SAP Adaptive Server Enterprise database automatically rebooted due to failure to recover a transaction at runtime:

server  Error: 3478, Severity: 21, State: 1
server  During undo the page timestamp value is less than new timestamp from log.
server  A transaction in database '<dbname>' (spid=XXX) has hit a fatal error during rollback. ASE will try to reboot and recover the database. 
server  ---------- Shutting Down Database '<dbname>' ----------

It tries to reboot database due to database option "allow db suspect on rollback error".

  • After reboot, the database fails to recover with Signal 11 modules dol_deldrow including modules undo_dol_insert and boot__recover_and_online in stack trace.


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Environment

SAP Adaptive Server 16 and higher 

Product

SAP Adaptive Server Enterprise 16.0 ; SAP ERP 6.0

Keywords

KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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