Symptom
After creating a new price record in the app "Manage Prices - Sales" and clicking the "Save" button, the approval workflow is not triggered and the "Request Approval" button is greyed out.
Although the configuration of the approval workflows for prices in sales has been completed.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Enter the app "Manage Prices - Sales" and click the "Create" button;
- Enter the necessary information, such as the condition type, condition table and so on;
- Click the "Save" button;
- The approval workflow is not triggered and the "Request Approval" button is not enable, too.
Cause
The status "with release status" was not enable for the condition table involved, so the related approval workflow cannot be triggered and the ""Request Approval" button is greyed out.
Resolution
Create a new condition table in the SSCUI 103119 "Create Condition Tables for Pricing in Sales" to enable the status "with release status".
And use the new table when creating new price records.
See Also
Keywords
Manage Prices- Sales, condition record, Create Condition Tables for Pricing in Sales, approval workflows for prices in sales, Change Condition Tables for Pricing in Sales, V/03, V/04 , KBA , SD-MD-CM-2CL , Conditions and Condition Maintainance (Public Cloud) , SD-BF-PR-2CL , Pricing (Public Cloud) , Problem