SAP Knowledge Base Article - Public

3517093 - "Request Approval" button not enable in the app "Manage Prices- Sales" - SAP S/4 HANA Cloud Public Edition

Symptom

After creating a new price record in the app "Manage Prices - Sales" and clicking the "Save" button, the approval workflow is not triggered and the "Request Approval" button is greyed out.

Although the configuration of the approval workflows for prices in sales has been completed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP S/4HANA Cloud Public Edition

 

Reproducing the Issue

  1. Enter the app "Manage Prices - Sales" and click the "Create" button;
  2. Enter the necessary information, such as the condition type, condition table and so on;
  3. Click the "Save" button;
  4. The approval workflow is not triggered and the "Request Approval" button is not enable, too.

Cause

The status "with release status" was not enable for the condition table involved, so the related approval workflow cannot be triggered and the ""Request Approval" button is greyed out.

Resolution

Create a new condition table in the SSCUI 103119 "Create Condition Tables for Pricing in Sales" to enable the status "with release status".

And use the new table when creating new price records.

See Also

Manage Prices - Sales | SAP Help Portal

Approval Workflows for Prices in Sales | SAP Help Portal

Keywords

Manage Prices- Sales, condition record, Create Condition Tables for Pricing in Sales, approval workflows for prices in sales, Change Condition Tables for Pricing in Sales, V/03, V/04 , KBA , SD-MD-CM-2CL , Conditions and Condition Maintainance (Public Cloud) , SD-BF-PR-2CL , Pricing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions