Symptom
- The cms.exe process is not running
- Unable to connect to CMS DB after a Windows OS upgrade
- From the CMS logs
- 33007 SAP BusinessObjects BI platform CMS: Unable to connect to the CMS system database "<DSN Name>". Reason: [Microsoft][ODBC SQL Server Driver][SQL Server]Cannot open database "<DSN Name>" requested by the login. The login failed.
35101 The root server reported an error Initialization Failure. (Reason: SAP BusinessObjects BI platform CMS: Unable to connect to the CMS system database "<DSN Name>". Reason: [Microsoft][ODBC SQL Server Driver][SQL Server]Cannot open database "<DSN Name>" requested by the login. The login failed.SAP BusinessObjects BI platform CMS: Unable to connect to the CMS system database "<DSN Name>". Reason: [Microsoft][ODBC SQL Server Driver][SQL Server]Cannot open database "<DSN Name>" requested by the login. The login failed. CDatabase::Open failure. ).
- 33007 SAP BusinessObjects BI platform CMS: Unable to connect to the CMS system database "<DSN Name>". Reason: [Microsoft][ODBC SQL Server Driver][SQL Server]Cannot open database "<DSN Name>" requested by the login. The login failed.
". Reason: [Microsoft][ODBC SQL Server Driver][SQL Server]Cannot open database "
Environment
- SAP BusinessObjects Business Intelligence platform 4.x(4.2/4.3)
- Windows Operating System
- SQL Server Database
Keywords
SQL Server, cms.exe, Windows, ODBC, DSN , CMC, OS Upgrade, Reason: [Microsoft][ODBC SQL Server Driver][SQL Server] , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
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