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SAP Knowledge Base Article - PreviewSymptom
- SAP Cloud ALM for Operations alerts do not show the details for tickets created in external ticketing software.
- "null" values in the columns of the SAP Cloud ALM Alert Tickets table.
- Alert history logs show "null" for many values in ticket creation.
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Environment
- SAP Cloud ALM
- External ticketing software
Product
SAP Cloud ALM 1.0
Keywords
KBA , SV-CLM-API , SAP Cloud ALM External API , Problem
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