SAP Knowledge Base Article - Preview

3517286 - SAP Cloud ALM Alert tickets table is missing details of ticket in external ticketing software

Symptom

  • SAP Cloud ALM for Operations alerts do not show the details for tickets created in external ticketing software. 


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Environment

  • SAP Cloud ALM
  • External ticketing software

Product

SAP Cloud ALM 1.0

Keywords

KBA , SV-CLM-API , SAP Cloud ALM External API , Problem

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