SAP Knowledge Base Article - Public

3517386 - Broadcast message does not show hyperlinks

Symptom

You would like to add a hyperlink in a broadcast message, however it comes as text, not a link.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Administrator work center, view Broadcast Messages.
  2. Edit your message.
  3. See that it contains a link.

When you log on to the system, the popup contains the text but it is not a hyperlink.

 

 

Cause

Broadcast messages currently support plain text only.

Resolution

Unfortunately, hyperlinks cannot be added here.

You could register this as an enhancement request, if needed:

https://influence.sap.com/sap/ino/#/campaign/1867

Keywords

broadcast message, logon popup, links, hyperlink, not clickable, administrator , KBA , LOD-CRM-SC-BRO , Broadcast , Product Enhancement

Product

SAP Cloud for Customer core applications 2408