Symptom
When editing the job alert template in Career Site Builder (CSB), the [[jobtitle]] token does not resolve correctly.
Environment
- SAP SuccessFactors Recruiting Marketing (RMK)
- Career Site Builder (CSB)
Reproducing the Issue
- Navigate to Career Site Builder (CSB).
- Go to Layouts > Job Alert Email Template.
- Add the [[jobtitle]] token in either the subject line or body of the email.
- Save the changes and preview the template.
- Observe that the [[jobtitle]] token does not resolve and remains blank when preview, while other tokens display correctly.
Cause
It has been confirmed that the [[jobtitle]] token is no longer supported in RMK job alert emails.
Resolution
The [[jobtitle]] token is no longer supported in the RMK platform and will be deprecated in future updates. The product documentation and help text will be updated to reflect this change.
Workaround:
As a workaround, customers can use the following token to achieve a similar result:
- [[jobs ::title:: - ::location:: (::country::)]]
This token combination will display the job title, location, and country in the email template.
See Also
3076982: Job Alert Emails Template list of tokens - Recruiting Marketing
Keywords