SAP Knowledge Base Article - Public

3517388 - The [[jobtitle]] Token Not Resolving in Job Alert Template in Career Site Builder - Recruiting Marketing

Symptom

When editing the job alert template in Career Site Builder (CSB), the [[jobtitle]] token does not resolve correctly.

Environment

  • SAP SuccessFactors Recruiting Marketing (RMK)
    • Career Site Builder (CSB)

Reproducing the Issue

  1. Navigate to Career Site Builder (CSB).
  2. Go to Layouts >  Job Alert Email Template.
  3. Add the [[jobtitle]] token in either the subject line or body of the email.
  4. Save the changes and preview the template.
  5. Observe that the [[jobtitle]] token does not resolve and remains blank when preview, while other tokens display correctly.

Cause

It has been confirmed that the [[jobtitle]] token is no longer supported in RMK job alert emails. 

Resolution

The [[jobtitle]] token is no longer supported in the RMK platform and will be deprecated in future updates. The product documentation and help text will be updated to reflect this change.

Workaround:

As a workaround, customers can use the following token to achieve a similar result:

  • [[jobs ::title:: - ::location:: (::country::)]]

This token combination will display the job title, location, and country in the email template.

See Also

 3076982: Job Alert Emails Template list of tokens - Recruiting Marketing

Tokens Used in the Job Alerts Email Template

Keywords

Career Site Builder, CSB, [[jobtitle]], token, Recruiting Marketing, RMK, Job Alert Template, token not resolving, email, preview, issue, deprecated token, job title token
 
 
, KBA , LOD-SF-RMK-CSB-LAY , Job Layouts, Email Layouts, Job Alerts Layouts , Problem

Product

SAP SuccessFactors Recruiting all versions