SAP Knowledge Base Article - Public

3517416 - Missing sales orders/market segment characteristics for revenue recognition postings after CE2408 upgrade

Symptom

After CE2408 upgrade, market segment characteristics are missing for Event Based Revenue Recognition(EBRR) postings.
For example: Sales order/Sales order item/Customer/Sales Organization/Distribution Channel/Division/Product Sold/Product Sold Group/Country/Region of Customer or Supplier/Ship-to Party.

Environment

SAP S/4HANA Cloud Public Edition

Cause

When determining market segment characteristics, a sales document must be used. When there are multiple relevant sales documents, a unique sales document cannot be determined(for example: debit memo request or credit memo request additionally exist).

Resolution

This correction is planned to be delivered with Hotfix Collection SAP S/4HANA CLOUD 2408, SPS 06.
The implementation is planned to take place in the next maintenance window at the weekend October 5th to 6th, 2024.

Once the correction has been applied to systems, kindly correct the inconsistent data by using Profitability Analysis realignment as described in attached Word document DataCorrection.doc.
Please test data correction first in the quality system before applying it to production.

Keywords

Missing sales orders, no sales order, missing customer, no customer, no market segment characteristics, COPA attribute, revenue recognition, EBRR, TBRR, credit memo, journal entry, CO-PA segment, Sales order, Sales order item, Region, Customer, Sales Organization, Distribution Channel, Division, Product Sold, Product Sold Group, Country/Region of Customer or Supplier, Ship-to Party. , KBA , CO-PA-ACT , Flow of actual values , CO-PC-OBJ-EBR-2CL , Event-Based Revenue Recognition (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition 2408

Attachments

DataCorrection.docx