SAP Knowledge Base Article - Public

3517542 - The key has value in Onboarding 1.0 but when it comes to Manage Pending Hires, the value is incorrect

Symptom

In Manage Pending Hires (MPH), the value from Onboarding 1.0 is incorrect, like empty, or XX.

However, the value is proper in ONB 1.0.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

You map the standard keys, e.g. DashedSSN or keys defined in Compliance panels to EC.

Those keys have code based logic and will have unexpected behavior when used in mapping.

Resolution

Please use a custom key to collect data and map.

Please create a custom key in Settings >> Data Dictionary.

Send the value from standard key to custom key via Assign Actions in Super Admin

Map the custom key to EC.

See Also

2480181 - How to send value via Assign Actions in Super Admin - Onboarding 1.0

Keywords

MPH, mapping , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions