Symptom
Even though the Readiness and Bench Strength Picklist, Readiness Rating Scale, Org Chart xml is correctly configured and the score and minValue of all the options match between the Rating Scale, the bench Strength and the readiness picklists, but still wrong Bench Strength is displaying.
Environment
SAP SuccessFactors Succession Management
Reproducing the Issue
- Go to Succession Org chart >>select any position / incumbent.
- Only one successor is nominated with readiness "Ready 3+ Years" but still bench strength label is displaying as “Ready Now”
Cause
The issue is caused by the incorrect name of the rating scale for readiness.
Resolution
You should Name the readiness rating scale, exactly "Readiness" under Admin Centre >>Rating Scale Designer.
See Also
Configuring the Readiness Rating Scale via the Admin Center
Succession Org Chart - Configuring the Bench Strength Indicator
Keywords
Bench Strength , Readiness , Rating scale , Picklist , Incorrect , Wrong ,Succession org chart , KBA , LOD-SF-SCM-ORG , Succession Org Chart , How To