SAP Knowledge Base Article - Public

3517560 - Incorrect Bench Strength label is getting displayed in the succession org chart

Symptom

Even though the Readiness and Bench Strength Picklist, Readiness Rating Scale, Org Chart xml is correctly configured and the score and minValue of all the options match between the Rating Scale, the bench Strength and the readiness picklists, but still wrong Bench Strength is displaying.

 

Environment

SAP SuccessFactors Succession Management

          

Reproducing the Issue

  1. Go to Succession Org chart >>select any position / incumbent.
  2. Only one successor is nominated with readiness "Ready 3+ Years" but still bench strength label is displaying as “Ready Now”

Cause

The issue is caused by the incorrect name of the rating scale for readiness.

Resolution

You should Name the readiness rating scale, exactly "Readiness" under Admin Centre >>Rating Scale Designer.

See Also

Configuring the Readiness Rating Scale via the Admin Center

Succession Org Chart - Configuring the Bench Strength Indicator

Keywords

Bench Strength , Readiness , Rating scale , Picklist , Incorrect , Wrong ,Succession org chart  , KBA , LOD-SF-SCM-ORG , Succession Org Chart , How To

Product

SAP SuccessFactors Succession & Development all versions