Symptom
Date Difference calculation using timestamp dimension having any granularity is not working in SAC story.
Environment
- SAP Analytics Cloud (Enterprise)
- Embedded SAP Analytics Cloud
- HANA MDS based models
- Acquired models
- SAP DataSphere (Live, Import)
- SAP HANA (Live, Import)
Reproducing the Issue
- Create a story in SAP Analytics Cloud and add chart / table widget.
- Create Date Difference Calculation using timestamp dimension having any granularity.
- Failed to fetch data / Server error is displayed in widget.
Cause
The issue is caused by using older version of the HANA EPMMDS service.
Resolution
Minimum MDS version required to support this feature: HANA EPMMDS 2024.28
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAC, story, calc, calculation, formula, date, time, stamp, diff, difference, hana, epm, mds, version, , KBA , LOD-ANA-DES-CAL , SAC Story Calculations , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud all versions