SAP Knowledge Base Article - Public

3517714 - Save or Save and Open option of Sales Quote Quick Create is not memorized

Symptom

You are creating sales quotes with an user. Your option used (save / save and open) is not defaulted with your last selection made.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales Work center.
  2. Open the Sales Quotes view.
  3. Click in the + icon.
  4. Fill in fields accordingly.
  5. Select Save or Save and Open.
  6. Go to the Sales Work center.
  7. Open the Sales Quotes view.
  8. Click in the + icon.
  9. You do not see the option you selected in step 5 as default now.

Cause

The sales quote you are creating is of document type that creates a CPQ quote.

Resolution

The sales quote creation process for a CPQ quote is different from the creation of a normal sales quote. Communication is different so defaulting does not happen.

Keywords

Sales, Quote, CPQ, Default, Memorized, Save, and, Open , KBA , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Cloud for Customer core applications 2408