Symptom
You want to Replicate the Functional Locations / Installation Points or Registered Products / Equipments from SAP S4HANA to SAP Sales & Service Cloud V2 and need steps to complete the Initial Load.
Environment
- SAP Sales and Service Cloud Version 2 Integration with SAP S/4HANA
- SAP Sales and Service Cloud Version 2 Integration with SAP S/4HANA Cloud
Resolution
- Add the service "Replicate Registered Product from SAP S/4HANA" and "Replicate Functional Location from SAP S/4HANA" in the corresponding communication configuration in Sales & Service Cloud V2
- Please check the section "3.4.6 - Configuration for Equipment and Functional Location" in the Integration documentation for configuration in S4HANA.
- Configure the dedicated Iflows - "Replicate Equipment from SAP S4HANA - Initial Load" & "Replicate Functional Location from SAP S4HANA - Initial Load"
- These Iflows contains a Timer - using which you can schedule and complete the Initial Load.
- Delta load for the updates on existing functional locations / equipments and creation of new functional locations / equipments post initial load will happen automatically through business events.
- For delta updates to work, you need to configure the iflows "Replicate Equipment from SAP S4HANA" and "Replicate Functional Location to SAP S4HANA" while the configuration in S4HANA & Sales and Service Cloud V2 is same for both Initial and Delta Loads.
Keywords
Replicate Equipment from SAP S4HANA, initial load, equipment replication, functional location replication.Functional Location, Initial Load, Installation Point, Registered Product, equipment , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , How To
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
SAP Knowledge Base Article - Public