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3517872 - Mapping Error salesOrganizationS4ReplicationMessageIn

Symptom

You are facing the error message below on message monitoring.

{
    "code": "inbound-data-connector.133",
    "message": "Failed to map the inbound message.",
    "details": [
        {
            "code": "mapping.key.notFound.local.8012",
            "message": "Mapping Error at /parentOrganizationalUnitId: Key mapping not found for XXXX, external key $.parentOrganizationalUnitAssignments[].parentCompanyExternalDisplayId"
        }
    ]
}


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Environment

  • CNS 
  • SAP Sales and Service Cloud Version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

CNS, SAP Sales and Service Cloud Version 2, Organizational Unit (Company ID), External ID Mapping, parentOrganizationalUnitAssignments, parentCompanyExternalDisplayId , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

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