3517903 - Data Loss in Fluid Data Entry Mode in SAP Analytics Cloud (SAC)

• In the SAP Analytics Cloud, data is sometimes not saved when using fluid data entry.
• This issue occurs when the window is closed immediately after data input.
• The symptom raises concerns about the reliability of the entered data.

SAP Analytics Cloud (Enterprise)

1. Open the story in the SAP Analytics Cloud.
2. In the table, enter a few numbers.
3. Close the window immediately after data input.
4. Reopen the window and check the data. Some of the changed values were not saved.

It is the expected behavior that the data might be lost if the user closes the window immediately after the data is entered with the fluent data entry mode.
The user needs to wait for the request to be sent to the server (no need to wait for the response to be returned by the server) before he/she can close the window to make sure the entered data is not lost.
Normally the waiting time needs to be longer than the value of Time interval of fluid data entry batches (in milliseconds). It might be a little longer than the value of Time interval of fluid data entry batches (in milliseconds) considering the network speed.

Please inform the users to wait for a little longer than the value of Time interval of fluid data entry batches (in milliseconds) after the last data is entered before they close the window.

PS: It is not the case that a lower Time interval of fluid data entry batches (in milliseconds) is always better than a higher interval. The smaller the interval is, the more frequently the data batch is processed. So that intermediate input may become stuck or lost. And it increases the number of the background requests and the performance might not be so good. So if there is no special requirement, we would recommend to keep the Time interval of fluid data entry batches (in milliseconds) as the default value.

SAC Online Help page of Fluid Data Entry Mode

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