3518031 - Application error occurs when enabling DPCS 2 version in provisioning - Recruiting Management

Can't enable DPCS 2.0 in provisioning based on error with fingerprint=29cab3f1e84f0a00b3543bd0b427c50c309f7391.

SAP SuccessFactors Recruiting Management

1. Provisioning -> Managing Recruiting
2. Edit Candidate Privacy Options -> Data Privacy Settings -> Select DPCS Version 2
3. Enable any of the 3 below options
4. Click Save Settings
5. Error occurs: errorId=xxx, fingerprint=29cab3f1e84f0a00b3543bd0b427c50c309f7391, timestamp=xxx, errorMessage=An application error occurred. Please try again later, or notify support (with the error information of errorId=xxx, timestamp=xxx, and the version information from the current screen) if the issue keeps occurring. 

The four statuses have already been added in the base status set before enabling DPCS 2.0.

• Declined DPCS
• Deleted On Demand By Admin
• Deleted On Demand By Candidate
• Withdrawn By Candidate

(For SAP support: please see the internal memo)

Related Guide: Configuring the Base Status Set

The following 4 statuses are predefined when enabling Data Privacy Consent Statement 2.0. Avoid manually adding them in base status set before enabling DPCS 2.0.

• Declined DPCS
• Deleted On Demand By Admin
• Deleted On Demand By Candidate
• Withdrawn By Candidate

If these statuses have already been added in the base status set, go to Provisioning -> Applicant Status Configuration -> Edit Base, change the names of the four existing statuses above to something else and save the changes. By completing these steps, you will be able to enable DPCS 2.0.

Configuring the Base Status Set - Help Portal

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