SAP Knowledge Base Article - Public

3518076 - The custom object information filled in Personal Data Collection disappears in the Final Review - Onboarding

Symptom

The custom object information filled out by the candidate in the Personal Data Collection step disappears during the Final Review.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. The candidate filled out some custom object information in the Personal Data Collection step and successfully submitted it.
  2. Completed the follow-up steps for onboarding, entering the Final Review step.
  3. The responsible person for onboarding enters the Final Review page and finds that the custom object is empty.

Cause

Expected Behaviour.

Resolution

  • This is the current product behaviour, information provided in custom objects, in hire templates, during Review New Hire Data and Personal Data Collection are not visible during Final Review. 
  • More information on how to submit an enhancement request can be found in KBA 2090228.

See Also

KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

Keywords

final review, hire template, custom object, PDC data missing, final review data, CHN template, onboarding data review, onboarding hire template, candidate custom object, recruit template , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem

Product

SAP SuccessFactors Onboarding