SAP Knowledge Base Article - Public

3518115 - Internal Server Error occurs when submitting the Global Assignment Personal Data Collection - Onboarding

Symptom

Internal Server Error occurs when submitting the Global Assignment Personal Data Collection.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Initiated Global Assignment successfully;
  2. Proxy as the employee and goes to Personal Data Collection step;
  3. Submitted the Personal Data Collection, error message pops up: Internal Server Error.

Cause

Improper user operation. The Personal Data Collection task of Global Assignment cannot be completed by others on behalf of the user.

Resolution

Login as the employee for whom you triggered the Global Assignment and complete the onboarding tasks, such as Personal Data Collection.

Keywords

Global Assignment, Internal Server Error, Global Assignment PDC, GA error, GA Internal Server Error, Global Assignment proxy, Global Assignment error , KBA , LOD-SF-OBX-GA , Global Assignment , Problem

Product

SAP SuccessFactors Onboarding all versions