3518183 - Unable to add an Attachment in the Custom Workcenter

In a custom workcenter, you are encountering an issue where attachments are not being successfully added to the attachment facet.

SAP Business ByDesign

SAP Cloud for Customer

For example,

1. Go to Sales workcenter
2. Go to the Custom workcenter view
3. Select Order ID: ABC
4. Navigate to the Attachment facet
5. Add any attachment 
6. Notice after saving, the attachment does not get added to the attachment facet.

You have added both C4C and BYD attachment embedded component.

Below is the attachment embedded component to be used in C4C and BYD system.

C4C (Specific to Sales workcenter) - /SAP_BYD_APPLICATION_UI/crm/pas/SalesPriceList_OIF_ECO.OIF.uicomponent

BYD - /SAP_BYD_APPLICATION_UI/Reuse/Attachments/documentlist.EC.uicomponent

 

 

Embedded Component, Attachment, Custom BO, Custom Workcenter , KBA , AP-RC-DOC , Document Centric Application Service , Problem

SAP Business ByDesign all versions ; SAP Cloud for Customer core applications all versions