SAP Knowledge Base Article - Public

3518396 - Revenue Recognition Run for Multi Customer Projects - Error Message - Account determination missing for item type Deferred Sales Revenue

Symptom

The revenue recognition run for multi-customer projects finishes with the error message 'Account determination missing for item type Deferred Sales Revenue'. 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. In the Cost and Revenue work center go to the Revenue Recognition view. 
  2. Press New and choose Revenue Recognition.
  3. Enter all mandatory data.
  4. In the Sales Object Type field select Multi-Customer Project,
  5. Either leave the Projects field empty or select a specific multi-customer project. 
  6. Start the run.
  7. The run finishes with the error message 'Account determination missing for item type Deferred Sales Revenue'. 

Cause

In the Account Determination fine tune activity there is a setting missing for all customer account determination groups. 

Multi-Customer Projects can be relevant for different projects, associated with different account determination groups. Therefore, a setting without specified customer account determination group is necessary. 

Resolution

  1. Access the Charts of Accounts, Financial Reporting Structures, Account Determination activity. 
  2. Go to Account Determination and select Sales. 
  3. Select the relevant accounting determination profile. 
  4. Navigate to the Revenue Recognition - Deferrals tab. 
  5. Press Add Row.
  6. Select a G/L account in the Deferred Net Value field but leave the Account Determination Group for Customers field empty.
  7. Press Save and close. 

The revenue recognition run is now able to process revenue postings for multi-customer projects. 

Keywords

multi-customer project, account determination missing for item type Deferred Sales Revenue, deferred revenue , KBA , SRD-FIN-COR , Cost & Revenue , Problem

Product

SAP Business ByDesign all versions