Symptom
The revenue recognition run for multi-customer projects finishes with the error message 'Account determination missing for item type Deferred Sales Revenue'.
Environment
SAP Business ByDesign
Reproducing the Issue
- In the Cost and Revenue work center go to the Revenue Recognition view.
- Press New and choose Revenue Recognition.
- Enter all mandatory data.
- In the Sales Object Type field select Multi-Customer Project,
- Either leave the Projects field empty or select a specific multi-customer project.
- Start the run.
- The run finishes with the error message 'Account determination missing for item type Deferred Sales Revenue'.
Cause
In the Account Determination fine tune activity there is a setting missing for all customer account determination groups.
Multi-Customer Projects can be relevant for different projects, associated with different account determination groups. Therefore, a setting without specified customer account determination group is necessary.
Resolution
- Access the Charts of Accounts, Financial Reporting Structures, Account Determination activity.
- Go to Account Determination and select Sales.
- Select the relevant accounting determination profile.
- Navigate to the Revenue Recognition - Deferrals tab.
- Press Add Row.
- Select a G/L account in the Deferred Net Value field but leave the Account Determination Group for Customers field empty.
- Press Save and close.
The revenue recognition run is now able to process revenue postings for multi-customer projects.
Keywords
multi-customer project, account determination missing for item type Deferred Sales Revenue, deferred revenue , KBA , SRD-FIN-COR , Cost & Revenue , Problem