Symptom
Candidate is facing an error when accepting offer letter.
Examples:
"Looks like something went wrong"
"Please try again. If the issue persists, contact your system administrator
Error Code: 404 Page Not Found
When checking on application, offer response is showing as pending but eSignature Response is showing completed
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Resolution
This behavior is currently under review by the engineering team.
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Keywords
offer, letter, esignature, application, candidate, recruiting, RCM. engineering, error, 404, administrator , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem
Product
SAP SuccessFactors Recruiting all versions