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SAP Knowledge Base Article - PublicSymptom
The E-signature steps does not automatically update to signed\completed status when Docusign is enabled and the candidate is using mobile Browser to complete the steps.
Environment
SAP SuccessFactors Onboarding
Cause
Current system design.
Resolution
This is currently an expected behavior, for the updates to appear it's necessary to refresh the page.
Keywords
Mobile, Android, IOS, browser, e-sign, sign, Docusign, DOC, PDF, forms , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem
Product
SAP SuccessFactors Onboarding all versions
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