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SAP Knowledge Base Article - PreviewSymptom
- Users reported that a new event on the timeline is taking too long to show, sometimes up to 30 seconds.
- This delay is considered too long and the customer expects it to be much faster.
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Environment
- SAP Service Cloud Version 2 1.0
- SAP Sales Cloud Version 2 1.0
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
timeline delay, Agent Desktop, new event delay, system performance, SAP Service Cloud V2, Interaction Log, network latency, queue volume, resource allocation, microservices, refresh timeline, event push , KBA , CEC-CRM-TIM , Timeline for SAP Sales/Service Cloud , Problem
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