SAP Knowledge Base Article - Public

3518929 - Link Story option grayed out, when a Story was already shared once in a Conversation in SAP Analytics Cloud (SAC)

Symptom

  • Option "Link Story" grayed out in a Discussion.
  • In Collaboration, it is not possible to share the Story link more than once in the same Discussion, in SAP Analytics Cloud.

Environment

  • SAP Analytics Cloud 2024.18.1

Reproducing the Issue

  1. In SAP Analytics Cloud, open a Story.
  2. In the toolbar, click on: "Collaboration"
  3. In the Discussions pane on the right side, invite other users, or groups.
  4. To share a link to the Story, go to the bottom of the Discussion pane, click on the plus sign "+", and select: "Link Story"
  5. Still at the bottom of the Discussion pane, click on the plus sign "+" again, and notice the option "Link Story" is grayed out.
    It is not possible to share the link to a Story more than once in a discussion.

Cause

  • By design, it is only possible to share the link to the Story once in a Discussion in SAP Analytics Cloud.
  • This is why the option: "Link Story" is grayed out, in a Discussion.

Resolution

  • For long conversation, you can view a list of the Link Story, by going in the Discussion Attachments:
       
    1. In the Discussions pane, at the top, on the right side of the Discussion Title, click on the three dots ( ... )
    2. Select: "Attachments"
    3. In Attachments, it will list the Story Link.
    4. Click on the Story Link to go to the linked Story that was already shared.  
        
          
  • If you prefer the send the link the Story again, it is possible to delete the linked Story in the Discussion Attachments, and it will then be possible to re-add the Link Story:
       
    1. In the Discussions pane, at the top, on the right side of the Discussion Title, click on the three dots ( ... )
    2. Select: "Attachments"
    3. In Attachments, select the Story Link, and click on the "X" button to delete the link.
    4. A Warning window will display. To delete the Link Story, click: "Delete"
    5. Back to Attachments, click the back button "<"
    6. Back in the Discussion, at the bottom, click on the plus sign "+" , and the option "Link Story" will be available again.

Keywords

SAC, Collaborate, linked stories , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0