Symptom
When creating a performance goal from a library and moving to step 3: Create, if you go back to step 2: Edit Goals to make changes, scrolling down the page will automatically skip the Next button and move to step 3: Create.
This issue only occurs when using Google Chrome.
Environment
SAP SuccessFactors Goal Management
Reproducing the Issue
- Log into SuccessFactors with Google Chrome
- Navigate to Admin Center > Goals
- Select the Performance Goal tab
- Select a goal plan
- Select Create Goal
- Select Create from Library
- Select a goal > Next
- If applicable, select the pencil icon to make modifications to a goal
- Select Next > Next
- Select step 2: Edit Goals
- Select pencil to edit the goal
- Scroll down and the page jumps to step 3: Create
Cause
This is a known issue.
Resolution
The fix for this issue is planned to be deployed on 1H 2025 release (b2505).
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
Workaround
Use a different browser like Microsoft Edge or Mozilla Firefox.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
KI2405, TGM-26714, success factors, scrolling, scrolled, jumping, jumped, skipped, skipping, bypassing, ignoring, objectives
Product
SAP SuccessFactors Performance & Goals 2405