Symptom
I-9 Reverification is not triggered by job automatically for hired employee.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- I9 Reverification Trigger job is scheduled in provisioning
- Verification documents are expiring in 240 days
- Citizenship status of the user is "A Noncitizen Authorized to Work"
- But I-9 Reverification activity is not triggered for the hired user
Cause
BPE initiator doesn't have all necessary permissions of compliance to all employee and all external users.
Resolution
Step 1: Identify the BPE initiator
- Go to BPE: Monitor Process
- Click Filter button, in "Variable" field, type "userId=xxxxx" (xxxxx means the real user id)
- Find Onboarding2I9Workflow record
- Find "_INITIATOR_USER_ID", the id is the BPE initiator id
Step 2: Role-Based Permissions
- Enable all necessary permissions of compliance for this user.
- The Target Population should be all employees and all external users.
Step 3: Refresh OData API Metadata
- Go to "OData API Metadata Refresh and Export" page
- Click "Refresh" button
See Also
Onboarding2I9Workflow, _INITIATOR_USER_ID, BPE initiator, I-9 Reverification
Keywords
KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem
Product
SAP SuccessFactors Onboarding all versions