SAP Knowledge Base Article - Preview

3519373 - Error "Certificate Email is different from the User Email" While Uploading Certificate To Business User

Symptom

You are trying to assign a certificate for business user for API consumption(to use certificate based authentication) in the Sales & Service Cloud v2 system and you get the error "Certificate Email is different from the User Email" 


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Environment

SAP Sales Cloud Version 2
SAP Service Cloud Version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

"Certificate based authentication for Business User" "Certificate based authentication in Sales & Service Cloud v2" , KBA , CEC-CRM-IAM , Identity and Access Management for SAP Sales/Service Cloud , CEC-CRM-DC , Data Connector for SAP Sales/Service Cloud , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

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