SAP Knowledge Base Article - Preview

3519432 - User is unable to see the Chat Activities Work Center

Symptom

The Chat Activities Work Center was not available to the user.


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Environment

SAP Cloud for Customer

Product

SAP Sales Cloud Version 2 all versions

Keywords

Admin, Business Configuration, Chat Activities, Enable, SAP Sales Cloud, COD_CHAT_WCVIEW, Work Center ID, Business Users, Business Role. , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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