SAP Knowledge Base Article - Public

3519461 - There Is No Option To Mass Install The Server Side Add-in

Symptom

While accessing the Users section under Groupware Settings work center view and select more than one user on the list, the option to mass install the Server Side Add-in for the selected users is not available.

Environment

SAP Cloud for Customer

Reproducing the Issue

1. Go to E-Mail Integration work center.
2. Open the Groupware Settings.
3. Go to User view.
4. Select more than one user.
5. It is not possible to reach the option to install the add-in to all selected users.

Cause

This is the system behavior.

Currently, there is no button available to mass install the Server Side Add-in for more than on user.

Resolution

The installation is available for individual users via the "Install SAP Add-in" option.
If a centralized installation is needed, the client can download the add-in manifest from Tenant Settings and deploy it using Exchange/O365 tools.

See Also

You can check more information related to the Manifest file on Help Portal documentation.

Keywords

Install; Mass Installation; Server Side; SSI; C4C; Users; Add-in; Addon; , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2408