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3519539 - Automatic email sending in the dispute case is not being triggered

Symptom

  • The email is not being triggered when escalation reason is maintained in the dispute case in SAP S4 HANA.
  • Email Not triggered when the dispute case is created or closed in SAP S4 HANA.


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Environment

  • FSCM Dispute Management
  • SAP S/4HANA all versions
  • SAP ERP from Enhancement Package 2

Product

SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP S/4HANA, on-premise edition 1511 ; SAP enhancement package 2 for SAP ERP 6.0 ; SAP enhancement package 3 for SAP ERP 6.0 ; SAP enhancement package 4 for SAP ERP 6.0 ; SAP enhancement package 5 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0 ; SAP enhancement package 7 for SAP ERP 6.0 ; SAP enhancement package 8 for SAP ERP 6.0

Keywords

SAP S4 HANA, Dispute Management, Email, Trigger, Escalation Reason, Event Linkages, Active, WS 01700044, WS 01700051, Notification, FIN_DM_ESCALATION_A,FIN_DM_END_NOTIFICATION_A ,FIN_DM_START_NOTIFICATION_A,SOST, WS01700044,WS01700051,Correspondence , KBA , FIN-FSCM-DM , Dispute Management , How To

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