SAP Knowledge Base Article - Public

3519576 - Modify Internal Status in Opportunity

Symptom

You would like to modify the Internal Status of the Opportunity

Environment

SAP Sales Cloud and SAP Service Cloud Version 2

Cause

The Internal Status (Open, In Process, Won, Lost, Stopped) cannot be modified.

Resolution

This is expected system behaviour.

Keywords

internal status, modify, opportunity, guided selling , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0