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SAP Knowledge Base Article - PublicSymptom
You would like to modify the Internal Status of the Opportunity
Environment
SAP Sales Cloud and SAP Service Cloud Version 2
Cause
The Internal Status (Open, In Process, Won, Lost, Stopped) cannot be modified.
Resolution
This is expected system behaviour.
Keywords
internal status, modify, opportunity, guided selling , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , Problem
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
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