SAP Knowledge Base Article - Public

3519640 - Language Adaptation Tool only changes the Custom Status of the Opportunity

Symptom

Language Adaptation Tool only changes the Custom Status of the Opportunity

Environment

SAP Sales Cloud and SAP Service Cloud Version 2

Reproducing the Issue

  1. Go to Settings
  2. Go to All Settings facet
  3. Go to Extensibility Administration
  4. Go to Language Adaptation
  5. Select - Opportunity - sap.crm.service.opportunityService under Application
  6. Click on Next
  7. Go to Code Lists facet
  8. Select Opportunity Status Code List
  9. Change the Target Language Text (for example: Code 1)
  10. Click on Save
  11. Go to Navigation Menu --> Guided Selling
  12. Click on Filter
  13. Select the drop down under 'Status'
  14. Observation: We observe that the Code List is not changed
  15. Select the drop down under 'Custom Status'
  16. Observation: We observe that the Code List is changed

Cause

Language Adaptation Tool changes the Custom Status and not the Internal Status.

Resolution

This is expected system behaviour.

See Also

Internal Status

Keywords

language adaptation, custom status, open, status, internal status , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0