Symptom
Language Adaptation Tool only changes the Custom Status of the Opportunity
Environment
SAP Sales Cloud and SAP Service Cloud Version 2
Reproducing the Issue
- Go to Settings
- Go to All Settings facet
- Go to Extensibility Administration
- Go to Language Adaptation
- Select - Opportunity - sap.crm.service.opportunityService under Application
- Click on Next
- Go to Code Lists facet
- Select Opportunity Status Code List
- Change the Target Language Text (for example: Code 1)
- Click on Save
- Go to Navigation Menu --> Guided Selling
- Click on Filter
- Select the drop down under 'Status'
- Observation: We observe that the Code List is not changed
- Select the drop down under 'Custom Status'
- Observation: We observe that the Code List is changed
Cause
Language Adaptation Tool changes the Custom Status and not the Internal Status.
Resolution
This is expected system behaviour.
See Also
Keywords
language adaptation, custom status, open, status, internal status , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , Problem
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0