3519661 - Uploading Contact Phone Number and Email using Data Impex tool

You are Uploading Contact Phone Number and Email using Data Impex tool but the data is not taken over to the Contact

SAP Sales Cloud and SAP Service Cloud Version 2

1. Go to Settings
2. Go to All Settings
3. Search for 'Data Import and Export'
4. Select Import and Export Data
5. Click Import --> Create
6. Select Entity --> Contact
7. Select Individual Entity and also select Is contact person for checkbox
8. Select file type --> Excel
9. Upload the file
10. Click on Import Data button
11. Observation: The Contact is created successfully but the Phone Number and Email are not taken over from the file

The fields are part of "isContactPersonFor".

Kindly add the Phone Number, Mobile and Email in the Contact_Is_contact_person_for file.

import, phone number, email, contact, data impex , KBA , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , CEC-CRM-IMX , Data Import/Export for SAP Sales/Service Cloud , Problem